Privacy Policy

Privacy Policy

Effective Date: 2024

At Pool Solar Heating, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert website URL] (the "Site"). By using our Site, you consent to the practices outlined in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: When you visit our Site, sign up for our newsletter, or fill out a contact form, we may collect personal information, including but not limited to your name, email address, phone number, and other contact details.

  • Non-Personal Information: We may collect non-personal information such as browser type, IP address, device type, operating system, and browsing behavior (e.g., pages visited, links clicked).

  • Cookies: We use cookies to enhance your experience on our Site. Cookies are small data files stored on your device that allow us to recognise you and remember your preferences. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To respond to your inquiries and provide customer support.
  • To send you promotional emails, newsletters, or other marketing communications (if you have opted in).
  • To improve our website and services based on your feedback and usage patterns.
  • To process transactions and fulfill orders.
  • To comply with legal obligations and protect our legal rights.

3. How We Protect Your Information

We implement industry-standard security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information in the following situations:

  • Service Providers: We may share your information with trusted third-party vendors who help us operate our website, process payments, or perform other services on our behalf. These service providers are contractually obligated to protect your information and use it only for the purposes specified by us.

  • Legal Requirements: We may disclose your information if required by law or in response to a valid legal request by public authorities (e.g., a court or government agency).

  • Business Transfers: If our business is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

5. Your Rights and Choices

You have the right to:

  • Access and Update: You can access, correct, or update your personal information by contacting us directly at [your contact email].

  • Opt-Out: If you no longer wish to receive marketing communications from us, you can opt out by clicking the "unsubscribe" link in our emails or by contacting us at [your contact email].

  • Delete Your Information: You can request that we delete your personal information, subject to applicable legal and contractual obligations.

6. Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.

7. Children’s Privacy

Our Site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Pool Solar Heating Specialist
1/18 Corinthian Drive